Home › Frequently Asked Questions
Answers
Frequently Asked Questions
Quick answers about visits, insurance, car accident care, and what to expect at our Tulsa office.
Quick answers about visits, insurance, car accident care, and what to expect at Care Family Medical & Chiropractic. Still have a question? Call 918-836-7900 and we are happy to help.
Common questions
Your questions, answered
New patients and visits
Do I need a referral to come in?
No referral is needed. You can call 918-836-7900 or request an appointment online, and we will get you scheduled, often the same day on weekdays.
What should I bring to my first visit?
Bring a photo ID, your insurance information if you have it, and, if you were in a car accident, any paperwork from the accident or your attorney. If you have recent imaging related to your injury, bring that too.
What happens at the first appointment?
Dr. Smith reviews your history, examines the area causing trouble, and explains what he finds in plain language. From there you get a treatment plan built around your specific injury or pain. No two plans are the same.
Do you offer same-day appointments?
Yes, most weekdays. This matters most for fresh car accident injuries, where early care helps both your recovery and your claim.
Insurance and cost
Is the consultation really free?
Yes. Your initial consultation is free, so you can find out whether we can help before committing to anything.
Do you work with auto insurance after a car accident?
Yes. We document your injuries and coordinate with auto insurance and personal injury attorneys. Ask our team about how billing works for accident care and whether treatment can be provided at no upfront cost to you.
Car accidents
How soon after an accident should I be seen?
Ideally within a few days. Whiplash and soft-tissue injuries often do not hurt right away, and early care documents the injury while its link to the accident is clear.
Services and conditions
What do you treat?
We care for car accident and injury recovery, whiplash, back and neck pain, headaches, hip, shoulder, and knee pain, sports injuries, and more, using chiropractic adjustments, soft-tissue techniques, and other drug-free, non-surgical methods.
Hours and location
Where are you located and what are your hours?
We are at 1810 E 15th Street, Suite B, Tulsa, OK 74104, open Monday through Friday, 8am to 6pm. We serve patients from across the metro, including Broken Arrow, Bixby, Owasso, Jenks, and Sand Springs.
Keep exploring
Related care
Meet the Care Family Team
Meet the welcoming Tulsa team behind Care Family Medical & Chiropractic.
Meet Dr. Curtis Smith, D.C.
Cleveland Chiropractic College graduate, Board Certified, treating Tulsa for 30+ years.
Contact Care Family
We are easy to reach. Call 918-836-7900 during office hours, or send the form and we…
Free Consultation
Your first consultation is free, with no obligation. It is a chance to tell us what…
New Patients
What to bring and what to expect at your first visit.
Patient Reviews
Care Family Medical & Chiropractic holds a 4.9-star rating from more than 200 Google reviews. Patients…
Still have a question?
Call us or request a free consultation. We are happy to talk through your situation before you come in.
Get My Free ConsultationOr call 918-836-7900, Mon to Fri, 8am to 6pm